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Insurance Claims

Submitting an insurance claim against Dartford Borough Council

The Council operates a number of insurance policies in relation to Council owned property, public liability etc. This does not include claims arising from damage/injuries caused by any defect in the public highway, which is the responsibility of Kent County Council.

As a consequence of the Ministry of Justice's reforms relating to personal injury claims (not exceeding £25,000 damages), all legally represented claims for incidents occurring on or after 31st July 2013, have to be submitted via the Claims Portal.

To assist legal representatives in the identification of Dartford Borough Council's insurers for insurance claims through the Ministry of Justice process, the insurance details are as follows:

Zurich Municipal Policy Number QLA-17H063 - 0103

Zurich Municipal's Portal ID: C00108 and solicitors

Legal representatives should submit potential claims against Dartford Borough Council via the Claims Portal.

Claimants who are not legally represented, should submit their insurance claims to the Insurance Section, Civic Centre, Home Gardens, Dartford DA1 1DR.

If you wish to discuss and/or clarify any matters relating to your claim, please use our Contact our Insurance Team form  or telephone 01322 343262.

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