Services A to Z

Dartford Borough Residents Training Programme 2008

Registration will be at 9.30am and will finish at 4.30pm.

Refreshment breaks and lunch will be provided.

Being a Community Leader

Date: Wednesday 29 September 2008

Trainer: Linda Robinson

Workshop Aim

To help participants be effective community leaders

Indicative Content

This workshop looks at different roles that leaders can have in communities and how these fit into the context of community engagement. It will look at three basic leadership styles, levels of decision-making that give us some choices for how we involve people, principles that can guide us the skills needed in being empowering leaders.

Good Teams (and Effective Leaders)

Date: Thursday 16 October 2008

Trainer: Kay Worth

Workshop Aim

Is that participants will be able to work as an effective team member

Indicative Content

Looks at the benefits of working as team, how teams function, skills such as listening and negotiating, role of the team leader and team members, techniques for reaching decisions, moving forward and getting results.

Resident Involvement in Estates

Date: Monday 20 October 2008

Trainer: Richard Tompkinson

Workshop Aims

To raise awareness of what Resident Involvement is and why we do it and for the Committee to be able to carryout a review of resident involvement.

Indicative content

Will look are government policy and regulatory requirement, how this reflects in RI strategies, difficulties incurred when developing and implementing RI strategies and how to carry out an impact assessment.

Writing Skills

Date: Tuesday 28 October 2008

Trainer: Linda Robinson

Workshop Aim

Is that participants will be more confident about producing written materials

Indicative content

Techniques for organising thoughts including mind mapping, protocols for different written communication including letters and e mails, constructing ‘good’ sentences, writing a report, minutes

Newsletters and Publicity

Date: Monday 3 November 2008

Trainer: Kay Worth

Workshop Aim

Is that participants will be able to produce interesting and relevant newsletters

(note this course is about design and not Information Technology

Indicative Content

Establishing the appeal, audience and aims, developing content, identifying the issues and contributors, various ways of presenting content, managing content, produce a dummy newsletter (note this could be a real newsletter), effective writing, structuring a story, interviewing tips, building the editorial team, production schedule

Working with under-represented groups

Date: Friday 7 November 2008

Trainer: Linda Robinson

Workshop Aim

The aim of this course is to raise cultural awareness and look at how you can involve everyone using a variety of techniques.

Personal Empowerment

Date: Tuesday 25 November 2008

Trainer: Kay Worth

Workshop Aim

Is for participants to:

Indicative content

Setting priorities, think about your personal style, develop assertiveness skills, learn how to say ‘no’, find out how to get yourself heard, increase your personal impact

For those who would like to take your training further, we are offering you the opportunity to get an accredited certificate.

Accredited Training (Chartered Institute of Housing)

Certificate in Community Action

TPAS has been given the go ahead by the Chartered Institute of Housing to run their Certificate in Community Action.

What is Accredited Training?

It is an opportunity to provide a formal recognition of achievement to people who attend TPAS training events. It is also an opportunity to build on what people already do in their communities and to accredit their learning.

What is the Certificate in Community Action?

This is a level 2 award is aimed at people who take an active role in their communities and would like to receive formal recognition of their achievements.

The aim of the award is to encourage people to participate and develop their skills and learning so that they become confident and effective active tenants and individuals.

The award is made up of six units that can be completed in any order:

  1. Opportunities for Involvement
  2. Understanding Communities
  3. Services for Communities
  4. Understanding Diversity
  5. Participating in Communities
  6. Developing Skills and Attitudes for Community and Neighbourhood Action

On completion of all 6 units, participants will be awarded the Level 2 Certificate in Community Action. Participants will receive a unit certificate for the units they achieve where they have been unable to achieve a full qualification.

Why is it different to normal TPAS Training?

The main difference between this award and attending a Training event is that you will need to demonstrate that as a result of attending the training you have achieved the learning outcomes from each of the six units that make up the award.

You will do this by completing a record of achievement. This is made up from

How can I achieve the award?

You may achieve the award by attending public and In-house training courses.

Delegates who attend a whole range of TPAS training sessions including popular courses such as chairing and meetings skills, involving everyone, getting on board and mystery shopping training can apply the learning from these courses.

To book a place or arrange a bespoke course for your group, contact Resident Involvement Officer:
Email: resident.invovlement@dartford.gov.uk
Tel: 01322 343841

All courses will take place at:

Dartford Borough Council,
Civic Centre,
Home Gardens,
Dartford, DA1 1DR

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