Looking after your home and Garden
Looking after your home and garden
You are responsible for keeping your home and garden in a clean and tidy condition. If you do not, the Council may arrange to clear it and charge you for the work. Make sure you look after your hedges, trees and shrubs, especially if they are next to a neighbouring property.
Communal Grounds maintenance
Grounds maintenance is not carried out on all communal Council owned grounds, as some tenants have requested to do it themselves. If you have any queries contact the Council on 01322 343434.
When it is our responsibility to carry out grounds maintenance we will:
Cut grass every two weeks (March to October). Cut grass will be neat and no higher than 5cm, it will be litter picked before it is cut and cuttings will be swept off footways. The bases of trees, posts etc. will also be trimmed.
Shrub and seasonal beds will be visited every two weeks (March to November), flowers will be dead headed, weeds and litter removed. Minor pruning
will be carried out if the shrub is overgrowing a path or is an obstruction (March to October). Major pruning is carried
out between November and January and that year's
growth only is cut from the top of the shrubs.
Paved areas mainly in the Supported Housing Scheme will be kept free from moss, lichen, weeds and algae fortnightly.
Trees are inspected on request. If you have any queries, you should in the first instance contact the Environmental Services Team on 01322 343290.
Cleaning of communal areas
Our contractors Pinnacle, clean Dartford Borough Council communal areas between 7:30am and 3:30pm.
Weekly they will:
- Tidy hard surfaces and remove litter from areas such as estate roads, paths, lawns, shrub and play areas
- Check staircases and communal floor surfaces for rubbish and spillages and clear accordingly
- Sweep and wash the ground floor lobby area
- Inspect all bin areas, remove any overspills and rotate bins
- Report bulky waste to a manager - bulk will be collected by our Lumber Team
- Clear gullies and drain areas from litter and weeds where applicable
- Report abandoned vehicles and anti-social behaviour where applicable,
- Report need for communal repairs and health and safety concerns to the Council
- Respond to emergencies and residents requests
- Clear ceilings of any cobwebs
- Dust ledges, handrails, balustrades and windowsills
Every 2nd month they will:
- Remove dirt and scuff marks from communal walls
- Clean communal light fittings
- Clean low level roofs where applicable
- Clean communal windows
If you have any queries, please contact the Council's Contact Centre on 01322 343434
Rubbish and waste disposal
All household refuse should be disposed of in the bins provided, either individually or in bin stores where appropriate.
Do not obstruct the bin stores or put bulky objects into them. Wrap glass first. Do not let the bin overflow as this encourages rats and mice.
