What repairs will be undertaken for tenants
The structure of your home - chimney, roof, walls, floors and stairs, windows and window frames.
The plumbing system which includes water tanks, pipe work, stopcocks, bathroom and kitchen units, blocked sinks and toilets (repair staff may offer you advice on how to unblock toilets and sinks in the first instance and there may be a possible recharge if it is discovered that the blockage has been caused by tenant's actions).
- Heating and hot water systems.
- Surrounds and skirting boards.
- Gas pipes, electrical wiring, plug sockets, light fittings and switches.
- External doors, windows, guttering and down pipes.
- Fences, walls and paths giving access to front or back doors as detailed in the Council's policy.
- Estate roads - tenants should ring in and we will confirm who is responsible for the road and take the appropriate action.
- Drains - tenants should contact us first to clarify who is responsible for the repairs.
- Gas Servicing.
EXCLUSION: Please note that wooden sheds will no longer be repaired but either gifted to the tenant or removed.
Other Repair Obligations Of the Council If You Live In a Block of Flats or in a Supported Housing Scheme:
- Door entry systems
- Hallways and communal areas (including laundries where provided by the Council)
- Lifts and staircases, stairwells.
- Bin areas.
- Clothes lines, provided at letting.
- Paths, fences and grassed areas around the scheme.
- Communal T.V. aerials.
- Communal Lighting.
Repair responsibilities of the tenant
You are responsible for the internal decoration of your home, for any minor fixtures and fittings such as curtain rails, light bulbs and plugs and for small repairs like attempting to unblock sinks, smoke alarms and for the replacement of keys, new door locks and additional locks.
You are also responsible for repairs due to misuse, neglect or damage by you, your family or visitors.
You will have to pay for repairs to damage done deliberately or through your neglect and for any heavy cleaning that has to be done if it is your fault.
Other tenant responsibilities include:
- Splashbacks
- WC seats
- Fluorescent tube fitment
- Fitment of roller blind
- Fitment of spyholes and additional security
- Cylinder jackets
- Shaving internal doors for fitment of carpets
- Fitment of curtain tracks and backboards
- Sink/bath plugs
- Plumbing for washing machines
