Website Help

We have tried to organise this website in  a way that makes it easy for you to find what you are looking for. Links that open forms or go to another website generally open in a new window so it is important tomake sure your browser is not blocking pop-ups/new windowsfrom opening.

The site is organised into into main subject areas. To make your way around the website, you click on a heading, you will be taken to the corresponding section and a further menu will provide details of where to find further related information.
You can always return to the Homepage by clicking on the Homepage Icon icon.

There are also other ways of finding the information you want.

The Search facility at the top-right of every page Search Icon

A-Z Icon or the A-Z keypad that exist on every page. You would just click on the  letter "P" if you wanted to find information on Parking for example.

The Services tab is a really useful feature.  If you hover over it a list of Main services will be offered to you.  Services Icon  If you click on the tab a complete list of all services will be displayed in A-Z order. This will work wherever you are on the site.

Please also watch for Useful Pages and Relevant Documents which appear on the right -hand side of pages under the A-Z keypad.  These will be relevant to to pages you are viewing. 

If you can go to another section of the site via a link in the text, the text will be underlined and the mouse pointer will change to a hand. If you click with the mouse on this section of text it will take you to more information on that topic.

Don't worry if you go to the wrong page, if you click on Back on the Buttons bar in Internet Explorer, or View > Go to > Back. You can do this again and again, until you get back to where you want to be. You will also see a "breadcumb trail"  towards the top of the screen which shows the path that has been taken to get to where you are. e.g. Breadcrumb trail

Anywhere your pointer looks like a hand rather than an arrow or it means you can click and go somewhere else on the site.

How do I get back to this site if I leave it?

The address of our site is If you want to come back to this site at any time, you can type in the address in the address bar and then press return on your keyboard. A good idea to save you doing this more than once, is to add this page to your favouritesContact Us

If you have any questions about this site, or you find something that we haven't covered in this section that you would like to know about contact us and we will do our best to answer your questions.

Access keys

To aid in the navigation of our website, we have enabled several access keys (short cut keys) to some of the most popular pages. These access keys can be used on nearly all pages within the website.
Our access keys are:
s - Skip Navigation
1 - Home page
2 - News/What's New
3 - Site map
4 - Search
5 - FAQ/News
6 - Help
7 - Complaints procedure
8 - Privacy & Cookie information
9 - Feedback
0 - Accessibility/Accesskeys
Depending on which browser you are using, the access key combination will vary. Below are some of the common ones:
Internet Explorer: Alt + Access Key then Enter
Firefox: Alt + Shift + Access Key
Chrome: Alt (+ Shift in some cases) + Access Key
Firefox: Control (+ Option in some cases) + Access Key
Chrome: Control + Option + Access Key

More information on using access keys with other browsers can be found on the Wikipedia Access Key page

 We welcome  feedback on your experiences of using the website so if you are willing to take a couple of minutes to help us improve the site please use our Website Feedback Form.


Last Updated: 19th January 2015 Print Link