Name: COVID-19 and support for our businesses
Description: COVID-19 and support for our businesses

COVID-19 and support for our businesses

Support for Business

Dartford Borough Council understands that the changing situation unfolding around the Coronavirus outbreak is causing uncertainty for our business community.

We want to make sure that businesses have access to the right information


Business support line

Our dedicated telephone support line for Coronavirus related issues is available Monday to Friday, 8.30am to 5pm. The service is delivered by the Kent and Medway Growth Hub. Telephone: 0333 360 2300

Businesses urged to prepare for NHS COVID-19 app

The NHS COVID-19 app is scheduled to launch on Thursday 24 September. Before then, businesses like pubs, restaurants, hairdressers and cinemas are being urged to ensure they have NHS QR code posters visible on entry so customers who have downloaded the app can use their smartphones to easily check-in.

Once the COVID-19 app is working, customers and visitors will be able to check-in on entry with their phone instead of filling out a check-in book. Using QR codes will help businesses meet the new legal requirement to record the contact details of customers, visitors and staff on their premises

The new app will allow NHS Test and Trace to contact customers with public health advice should there be a COVID-19 outbreak in a premises.

Find out more about the COVID app

Download the QR codes

Outbreak management advice

What to do in the event of one or more confirmed cases of Coronavirus in your organisation or business:

Outbreak advice

Action Cards and resources for reporting an outbreak for different types of businesses / events / premises are now available.

Placing tables and chairs on public pavements

Apply to us for a licence to place tables, chairs and other temporary street furniture on public payments.

Apply to place tables and chairs on a public pavement

Government support schemes

The Government is delivering a range of schemes to support businesses affected by Coronavirus.

Coronavirus support schemes for businesses

Operating as a hot food takeaway

The Government is allowing restaurants, cafes and pubs which do not currently offer delivery and hot food takeaway to do so.

Find out about the operating as a hot food takeaway

Social distancing poster

Poster for shops and takeaways to encourage customers to social distance.

Request the poster

Coronavirus advice for businesses

GOV Coronavirus business support

Government Coronavirus webinars

Coronavirus safe working guidance

HSE - working safely during the Coronavirus outbreak

Advice for small businesses from the Federation of Small Businesses

Information for farmers, landowners and rural businesses

CBI - Coronavirus: best practice for business

Other Key Links

Last Updated: 19th October 2020