Name: Test and Trace Support Payments
Description: Test and Trace Support Payments

Test and Trace Support Payments

If you are working and on a low income, you may be entitled to a one-off payment of £500 if NHS Test and Trace has told you to self-isolate.

To qualify for the payment, you must meet all of the following criteria:

  • You have been told to self-isolate by NHS Test and Trace on or after 28 September 2020
  • You are employed or self-employed
  • You cannot work from home and will lose income as a result of having to self-isolate
  • You receive one of the following benefits:
    • Universal Credit
    • Working Tax Credit
    • Income related Employment and Support Allowance
    • Income based Job Seeker’s Allowance
    • Income Support
    • Housing Benefit
    • Pension Credit

If you meet all the other criteria above but do not currently receive one of the benefits, you may still qualify for a payment if you will face financial hardship as a result of being told to self-isolate. View our 'Test and Trace support payment - discretionary policy' at the bottom of this page for more information.

If you are not able to gain access to this payment as your bank or building society account is overdrawn, you can apply for protection though a first right of appropriation of funds PDF, 205.48 KB order.

Apply for a Test and Trace Support Payment

Before you apply, please make sure you have the following information to hand:

  • Your National Insurance number
  • Your eight digit NHS Test and Trace Account ID
  • A recent pay slip or proof of self-employment
  • A recent bank statement

People in the same household can each make an individual application to receive the payment, if they each meet the eligibility criteria.

Apply for a Test and Trace support payment

Further information

Test and Trace support payments - standard scheme policy PDF, 327.31 KB
Test and Trace support payment - discretionary policy PDF, 348.5 KB

Last Updated: 13th October 2020