Name: Contact us
Description: Dartford Borough Council is constantly trying to improve the way we provide our many services. Answers to many customer enquiries can be found on the website by using either the search facility or the Council Service A-Z.

Contact us

Online - the quickest way to get things done

If you are unable to find what you are looking for, please use our online contact form.

Dartford Borough Council is constantly trying to improve the way we provide our many services. Answers to many customer enquiries can be found on the website by using either the search facility or the Council Service A-Z.

A large number of service specific requests can be made on the website, 24 hours a day, 7 days a week, 52 weeks a year. Click here for a  list of what can be done online

Doing it online means you can do what you need to do at a time to suit you and even when our offices are closed.

We would be pleased to receive any suggestion for improving the content or the layout of this website


By phone

Call 01322 343434 during office hours.

In an emergency, when the offices are closed, please call 0345 634 1212.

View other local emergency contacts


In person

If you need to visit us our address is:

Civic Centre
Home Gardens
Dartford
Kent DA1 1DR

Link to map and more info PDF, 340.75 KB.


Council opening times

Our opening times are

  • Monday - Thursday 8.45am - 5.15pm
  • Friday 8.45am - 4.45pm

The last ticket to see a Customer Services Advisor will be issued at 5pm Monday to Thursday and 4:30pm Friday

Council opening times over the festive period 2019/20

Please be aware that the Dartford Borough Council offices will be closed during the festive period.

Should you need to get in touch with us regarding an emergency when the offices are closed, please call 0345 634 1212.

Below are the Christmas / New Year opening times at the Civic Centre:

  • Christmas Eve - 8:45am to 4pm
  • Christmas Day - Closed
  • Boxing Day - Closed
  • Friday 27 December - Closed
  • New Year’s Eve - 8:45am to 4:45pm
  • New Year’s Day - Closed

The last appointment to see a Customer Services Advisor will be issued at 3:00pm on Christmas Eve and 4:00pm on New Year’s Eve.

Last Updated: 11th December 2019 Print Link