Name: Contact us
Description: Dartford Borough Council is constantly trying to improve the way we provide our many services. Answers to many customer enquiries can be found on the website by using either the search facility or the Council Service A-Z.

Contact us

The Dartford Civic Centre is open for appointments and Covid-secure transactions.

Our walk-in counter services remain closed for the time being so we are open for appointments only. If you need help from the council please visit our website or call 01322 343434

Our Cash Payment machine will also reopen although access will be limited to one person at a time to ensure it is always Covid-secure.

It won’t be quite what you are used to but please bear with us and be patient. Council staff will be on hand to help.

Almost all Dartford Borough Council services can now be accessed easily and quickly online via this website.

If you need our help and can’t find it online please call 01322 343434


Online - the quickest way to get things done

If you are unable to find what you are looking for, please use our online contact form.

Dartford Borough Council is constantly trying to improve the way we provide our many services. Answers to many customer enquiries can be found on the website by using either the search facility or the Council Service A-Z.

A large number of service specific requests can be made on the website, 24 hours a day, 7 days a week, 52 weeks a year. View a list of what can be done online

Doing it online means you can do what you need to do at a time to suit you and even when our offices are closed.

We would be pleased to receive any suggestions for improving the content or the layout of this website


By phone

Call 01322 343434 during office hours.

In an emergency, when the offices are closed, please call 0345 634 1212.

View other local emergency contacts


In person

If you need to visit us our address is:

Civic Centre
Home Gardens
Dartford
Kent DA1 1DR

Link to map and more info PDF, 599.27 KB.


Council opening times

Our opening times are

  • Monday - Thursday 8.45am - 5.15pm
  • Friday 8.45am - 4.45pm

The last ticket to see a Customer Services Advisor will be issued at 5pm Monday to Thursday and 4:30pm Friday

Last Updated: 08th September 2020