Name: Contact us
Description: Dartford Borough Council is constantly trying to improve the way we provide our many services. Answers to many customer enquiries can be found on the website by using either the search facility or the Council Service A-Z.

Contact us

Dartford Civic Centre will be re-open from Wednesday 2nd December for appointments and Covid-secure transactions. Opening hours will be 10am to 2pm.

Our walk-in counter services remain closed for the time being so we are open for appointments only. If you need help from the council please visit www.dartford.gov.uk or call 01322 34 34 34

Our Cash Payment machines will also reopen although access to them will be limited to one person at a time to ensure they are always Covid-secure.

It won’t be quite what you are used to but please bear with us and be patient. Council staff will be on hand to help.

Almost all Dartford Borough Council services can now be accessed easily and quickly online so please visit www.dartford.gov.uk

If you need our help and can’t find it online please call 01322 34 34 34.


Online - the quickest way to get things done

If you are unable to find what you are looking for, please use our online contact form.

Dartford Borough Council is constantly trying to improve the way we provide our many services. Answers to many customer enquiries can be found on the website by using either the search facility or the Council Service A-Z.

A large number of service specific requests can be made on the website, 24 hours a day, 7 days a week, 52 weeks a year. View a list of what can be done online

Doing it online means you can do what you need to do at a time to suit you and even when our offices are closed.

We would be pleased to receive any suggestions for improving the content or the layout of this website


By phone

Call 01322 343434 during office hours.

In an emergency, when the offices are closed, please call 0345 634 1212.

View other local emergency contacts


In person

If you need to visit us our address is:

Civic Centre
Home Gardens
Dartford
Kent DA1 1DR

Link to map and more info PDF, 599.27 KB.


Council opening times

Our opening times are

  • Monday - Thursday 8.45am - 5.15pm
  • Friday 8.45am - 4.45pm

The last ticket to see a Customer Services Advisor will be issued at 5pm Monday to Thursday and 4:30pm Friday

Last Updated: 01st December 2020