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There are times when neighbours don't always get along together. The Council always tries to help resolve disputes in a friendly and calm manner in the first instance and we work with neighbours to help them arrive at a solution that meets the need of both groups. But there are occasions when some extra help or independent advice is needed.

There are currently no independent mediation services operating in Medway or North Kent (including Dartford). There are, however, mediation services available at Maidstone and West Kent. These are FREE services based in the community and work INDEPENDENTLY of other agencies eg: police and social services.

The mediation process aims to help people involved to reach an agreement that satisfies everyone. The volunteer mediators will not take sides and all conversations are strictly confidential.

They will:

  • Visit you to discuss the problems you are experiencing
  • Subject to your agreement, they will visit your neighbour and listen to their views

If you think that these services could help you with a neighbour problem, please contact them via their websites: