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Performance

Performance Management is about agreeing objectives, monitoring performance against targets, identifying opportunities for improvement and making the necessary changes to ensure that Dartford Borough Council is delivering quality public services.

Corporate Plan 2014 - 2017

The Corporate Plan sets out the Council's overall vision for the area, which is:

To make Dartford "the place of quality and choice, a place where people choose to live, work and enjoy their leisure time".

The Plan delivers this vision through the following five themes:

  • Economic Development and Regeneration
  • Health and Well Being
  • Safer Communities
  • Environment and Sustainability
  • Housing and Stronger Communities

In addition, the Plan includes a theme relating to the Council itself:

  • A Council Performing Strongly

Under each of these themes is a set of strategic aims and objectives around what the Council would like to achieve.

Corporate Plan 2014-2017 PDF, 165.7 KB 

Performance under the Plan is measured through a set of Performance Indicators.

Corporate Plan Performance Indicators  PDF, 344.93 KB

Data Quality

The Council has a strategy to ensure the collection of data to inform its performance indicators is of the highest possible quality and standard.

Data Quality Strategy  PDF, 198.39 KB

Service Performance - Facts and Figures

You will find recent performance information for our Environmental Enforcement and Refuse and Waste services here. 

Contact information

Contact Policy & Corporate Support or call 01322 343470.

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