Report domestic abuse
In an emergency you should call the Police on 999. They have specially trained Domestic Abuse Support Officers who will handle the situation.
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How to make a silent 999 call
If you're in danger, call 999 and try to speak to the operator if you can, even by whispering. You may also be asked to cough or tap the keys on your phone to answer questions.
Call 999 from a mobile
If you don't speak or answer questions, press 55 or tap when prompted and your call will be transferred to the police.
The police will usually be able to find your location.
If you don't press 55 or respond, your call could be ended.
Call 999 from a landline
If you don't speak or answer questions and the operator can only hear background noise, they'll transfer your call to the police.
If you replace the handset, the landline may remain connected for 45 seconds in case you pick it up again.
Calling 999 from a landline automatically gives the police information about your location.
Non-emergency reporting
The local Domestic Abuse Support Officer can be contacted on 01474 366512 or you could call the National Domestic Abuse Helpline which has been launched by the government. This provides support to people affected by domestic abuse. The Freephone number is 0808 200 0247 and sees the joining together of existing services from Women's Aid and Refuge. This number provides access to advice on 24 hour emergency refuge accommodation and an information service that includes safety planning and translation for non-English speakers. The Government's domestic abuse webpage also has helpful contacts.
Numbers will show up on an itemised phone bill, if victims are likely to be put in danger if they have to explain items on their phone bill (or the abuser is likely to ring the number to see what it is) they should be advised to use public/agency phones to get the information from the phone line if necessary.
For non emergencies please call the police on 101.