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In accordance with the Equality Act 2010 and as part of our commitment to equality and diversity, we regularly review our services, policies and procedures to ensure that:

  1. Unlawful discrimination, harassment and victimisation is eliminated
  2. Equality of opportunity is advanced
  3. Good relations between different groups of people are fostered

The results of the reviews and their associated action plans can be accessed below:


Anti-Fraud and Corruption Strategy


Budget 2016-17:

Budget 2016-17

Business Continuity and Emergency Planning:

Emergency Planning and Business Continuity

Community Safety Unit:

Statement of Gambling Policy

Statement of Licensing Policy

Environmental Enforcement

Community Safety Strategy


Parking Services

Littering and Dog Fouling Patrols

Use of Body Worn Video Devices

Corporate Policy and Support:

Consultation and Engagement Strategy

Dartford Festival

Safeguarding Policy

Customer Services:

Frontline Customer Services

Democratic Services:

Democratic Decision Making Committees

Electoral Services:

Electoral Registration and Elections

Housing Services:

Allocations Policy

Disabled Adaptations Policy for Council Tenants

Supported Housing Service

Housing Maintenance Service

Disabled Facility Grant Policy

Private Sector Housing Enforcement and Licensing Policy

IT Services:

Email and Internet Use

IT Security

User Acceptance Policy

Website and Online Services

Legal Services:

Data Protection

Corporate Complaints

FOI Procedure

Policy for Interrogating Social Media for Investigative Purposes

Valuation Services

Assets of Community Value and Community Right to Bid

Planning Services:

Planning Enforcement

Revenues and Benefits:

Council Tax Payments

Town Centre:


Valuation Services:


If you would like to make a comment, or would like a copy of a customer access review in another format, please contact us online: Contact Policy and Corporate Support