In accordance with the Equality Act 2010 and as part of our commitment to equality and diversity, we regularly review our services, policies and procedures to ensure that:
- Unlawful discrimination, harassment and victimisation is eliminated
- Equality of opportunity is advanced
- Good relations between different groups of people are fostered
The results of the reviews and their associated action plans can be accessed below:
Audit:
Anti-Fraud and Corruption Strategy
Budget 2016-17:
Business Continuity and Emergency Planning:
Emergency Planning and Business Continuity
Community Safety Unit:
Littering and Dog Fouling Patrols
Use of Body Worn Video Devices
Corporate Policy and Support:
Consultation and Engagement Strategy
Working Households Fund
Customer Services:
Democratic Services:
Democratic Decision Making Committees
Electoral Services:
Electoral Registration and Elections
Housing Services:
Disabled Adaptations Policy for Council Tenants
Disabled Facility Grant Policy
Private Sector Housing Enforcement and Licensing Policy
Private Sector Housing Renewal Strategy
Vulnerable Adults, Housing Policy Customer Access Review
Housing Recharge Policy Customer Access Review
Rent Arrears Policy Customer Access Review
Anti Social Behaviour Customer Access Review
Private Sector Housing Enforcement and Licensing Policy Customer Access Review
Property Conversion Policy Customer Access Review
Mobile Homes Fit and Proper Persons Determination Policy Customer Access Review
Mobile Homes Fit and Proper Person Fees Policy Customer Access Review
Flexible Tenancies Review Customer Access Review
Tenancy Fraud Policy Customer Access Review
Tenancy Policy Customer Access Review
Tenancy Strategy Customer Access Review
Tenant and Leaseholder Engagement Strategy
Good Neighbour Thank you Scheme
Damp, Mould and Condensation Policy- Customer Access Review
Compensation for Improvements Customer Access Review
IT Services:
Legal Services:
Assets of Community Value and Community Right to Bid
Corporate Complaints Procedure
Data Protection Policies and Procedures
Member Code of Conduct Complaints
Policy for Interrogating Social Media for Investigative Purposes
Planning Services:
Revenues and Benefits:
Town Centre:
Property/Valuation Services:
If you would like to make a comment, or would like a copy of a customer access review in another format, please contact us online: Contact Policy and Corporate Support