In accordance with the Equality Act 2010 and as part of our commitment to equality and diversity, we regularly review our services, policies and procedures to ensure that:

  1. Unlawful discrimination, harassment and victimisation is eliminated
  2. Equality of opportunity is advanced
  3. Good relations between different groups of people are fostered

The results of the reviews and their associated action plans can be accessed below:

Business Continuity and Emergency Planning:

Emergency Planning and Business Continuity

Community Safety Unit:

Environmental Enforcement

Littering and Dog Fouling Patrols

Use of Body Worn Video Devices

Corporate Policy and Support:

Armed Forces Day Policy Statement

Consultation and Engagement Strategy

Safeguarding Policy

Working Household Fund 

White Ribbon

Electoral Services:

Electoral Registration and Elections

Housing Services:

Aids and Adaptations Policy for Council Tenants

Allocations Policy

Anti Social Behaviour

Asbestos Management Policy and Plan

Compensation Procedure (for landlords)

Compensation for Improvements

Damp, Mould and Condensation Policy

Decant Policy

Domestic Abuse Housing Policy

Domestic Abuse Housing Strategy

Draft Demoted Tenancy Policy

Fire Safety Policy

Flexible Tenancies Review

Good Neighbour Thank you Scheme

Homelessness

HMO Policy

Housing Assignment Policy 

Housing Recharge Policy

Housing Repairs and Maintenance Policy

Housing policy on trees hedges and shrubs

Housing strategy 

Housing Statutory Maintenance & Compliance Policy

Leaseholder Arrears Policy

Management Transfer Policy

Mobile Homes Fit and Proper Persons Determination Policy

Mobile Homes Fit and Proper Person Fees Policy

Neighbourhood Management Policy

Pets Policy

Policy on Consultation with Residents on Housing Policy/Strategy

Private Sector Housing Renewal Strategy

Property Conversion Policy

PSH Enforcement Policy Civil Penalties Policy Customer Access Review

Rent Arrears Policy

Running a Business from Home Policy

SWEP - Customer Access Review

Tenancy Fraud Policy

Tenancy Policy

Tenancy Strategy

Tenant and Leaseholder Engagement Strategy

Temporary Accommodation Strategy

Temporary Accommodation Charging Policy

Sanctuary Scheme Referral Procedure

Under Occupancy Policy

Vulnerable Adults Housing Policy

Legal Services:

Assets of Community Value and Community Right to Bid

Corporate Complaints Procedure

Data Protection Policies and Procedures

FOIA and  EIR Procedure

Member Code of Conduct Complaints

Petitions' Guidelines

Policy for Interrogating Social Media for Investigative Purposes

Planning Services:

Dartford Town Centre Regeneration

Dartford Town Centre Regeneration: High Street

Planning Enforcement

Revenues and Benefits:

Council Tax Payments

Local Scheme for Support for Council Tax

If you would like to make a comment, or would like a copy of a customer access review in another format, please contact us online: Contact Policy and Corporate Support