We are a local authority with powers to implement parking management schemes under the Agency Agreement with Kent County Council, the highway authority.  Broadly, our functions include designing and implementing parking management schemes (on and off street) in the Borough of Dartford with the use of Traffic Regulation Orders (TROs) under the Traffic Regulation Act 1984. We will consult with residents and other stakeholders and need to collect your personal information during the consultation.on parking studies and potential TROs.

Most of the personal information we hold about you is provided by you in your response to consultation questions or by you when you provide your views on parking issues. In addition, the personal information we hold about you can relate to information you provide when you write to us to complain about parking issues in your street or area. The information collected and held will vary and depend on the stage of consultation or on whether you are writing to us about a parking concern.

Processing activity - we will process personal information relating to:

  • consultations with you
  • your objections/comments/representations
  • general correspondence between you and us on matters related to parking issues and solutions

Information requirements - our processing activities may include:

  • your address, telephone number, email address
  • site address
  • property and household information
  • car ownership details

Reasons for processing - We need to collect your personal information during the formal and informal parking management scheme consultation, as part of the TRO decision-making process.

Some of the information we may collect is classified as special category personal data such as health data. This is processed for reasons of substantial public interest under the laws that apply to us (see below) where this helps to meet our broader social obligations such as where it is necessary for us to fulfil our legal obligations and regulatory requirements. We have a Data Protection Policy that sets out how this information will be handled.

Lawful bases[1] - our lawful bases for processing your personal information are:

  • UK GDPR Article 6(1)(c)  - our legal obligation(s) under the Road Traffic Relation Act 1984 (sections 1, 2, 32, 35, 36, 45, 46, 47, 49, 53, 124 and Part IV of Schedule 9)
  • UK GDPR Article 6(1)(c) -  our legal obligation(s) under the Local Authorities’ Traffic Orders (Procedure) (England and Wales) Regulations 1996
  • UK GDPR Article 6(1)(c) -  our legal obligation(s) under the Civil Enforcement of Road Traffic Contraventions of Road Traffic Contraventions (Representations and Appeals) (England) Regulations 2022
  • UK GDPR Article 6(1)(e) and DPA, section 8(c) -  necessary for the performance of a task in the public interest or in the exercise of official authority vested in us under the legislation referred to above

Data sharing - we may share your information with a number of other organisations as part of the TRO process for example Kent County Council, the highway authority, under an agency agreement to implement parking management schemes in the Borough of Dartford.

We may share your information with our service providers who may act as data processors e.g. we may run certain initiatives such as parking studies which require us to consult with you. Data processors are only permitted to process your personal information in accordance with our written instructions.

We may also share information with the police to aid with the detection and prevention of criminal acts.  We may also rely on a number of exemptions, which allow us to share information without needing to comply with all the rights and obligations under the Data Protection Act 2018. Please refer to the Kent and Medway Information Agreement for further details on our sharing arrangements.

We may use Snap Surveys or other electronic surveys (e-surveys) to gather information on our behalf - it will be clear if we are using Snap Surveysor or e-surveys. Any data collected by Snap Surveys or e-surveys, is stored on UK servers.

Objections/representations – when we formally consult as part of the TRO process, we undertake a period of publicity during which comments on proposed management schemes can be sent to us. We welcome the views of residents, local businesses and interest groups whether they are for or against a proposal, as they can bring new factors to our attention and add to the quality of the decision made.

A summary of your comments in relation to the TRO may be made public on our website and in publicly available reports prepared as part of our decision making process. In order to protect your personal data from any unnecessary disclosure, we will not publish:

  • your name
  • house number and/or house name
  • personal telephone number and mobile number
  • personal email address
  • signature
  • special category information such as heath data

Retention period – consultation responses and accompanying documentation such as emails, letters etc. will be retained for two years from a TRO scheme installation date. Where only an informal consultation is undertaken, the consultation responses and accompanying documentation including emails, letters etc. will be retained for two years from the close of the informal consultation.Please refer to our Information Asset Register Planning (including Forward Planning and TROs) for specific retention periods applying to our TRO datasets. Information is held securely and disposed of confidentially.

Right to object – where processing your personal information is required for the performance of a public interest task (see our lawful bases above), you have the right to object on ‘grounds relating to your particular situation’. This right to object is not absolute. We will have to demonstrate why it is appropriate for us to continue to use your personal data.

Changes to this Privacy Notice – we review this Privacy Notice regularly and will place updates on our website.

Please refer to our Corporate Privacy Notice for further details of how we process your personal information and your rights.


1Note that we may process your personal information on more than one lawful basis depending on the specific purpose for which we are using your information