Your data

This notice sets out how Dartford Boroug Council will process your personal data relating to the Warm Homes Local Grant (WH:LG, or ‘the Scheme’) and your rights.

This notice relates to data collected under the Scheme offered by Dartford Borough Council who is a consortium member with Dover District Council who has received Government funding for this scheme.

Your data

Dartford Borough Council will process personal data relating to end-users (householders and landlords) and relating to installers. Further detail on this data is outlined below.

Householders and landlords expressing an interest in or receiving energy performance or low-carbon heating installations under the Scheme:

  • Postal address and details of the property (including characteristics) expressing interest, or receiving the energy performance or low-carbon heating installation(s) under the Scheme
  • Household income status, benefit receipt status, home ownership or tenure status and any other scheme eligibility information
  • Details about the installation(s) applied for or installed at the property under the Scheme, including type, size and cost, date of installation and installer details
  • Scheme allocated grant amount and any financial contribution you or others have made towards the installation(s) under the Scheme
  • Lodgement certificate number, lodgement date, installations details from TrustMark and the Microgeneration Certification Scheme  
  • Customer referral source or customer source for initial awareness of the Scheme
  • Other Scheme participation information, such as the local authority, scheme reference number, unique property reference number, property type and characteristics
  • Information of the property from Energy Performance Certificate such as the property rating, banding, features, floor area from any EPC Certificate recorded. Additional fields may be processed such as assessor details, assessment date, heating, lighting and other related information 
  • Information of previous access to government grant schemes
  • Your name, contact postal address, email address and (optional) phone number
  • Other details for the purposes of fraud, error and non-compliance relating to dates, value of risk, information regarding the property, relevant installers etc. 

Installers:

  • Your name, contact business address, email address and phone number
  • Trustmark/MCS accreditation details or other relevant certification information, including other low carbon heating certification
  • Business information, including name, type of business and number of employees
  • Details of installations delivered under the Scheme, including type, size and cost and details of the properties at which the installations are installed
  • Whether directly contracted or sub-contracted to install installations under the Scheme

Your personal data may also be obtained from Trustmark, Ofgem, Government Departments and from other organisations administering central or local government schemes that support energy performance or low-carbon heating measures.