It may sound obvious but we think that those who know most about how to improve a service are those that actually use it. That is why we put consultation so high in our mission to improve services.
If we have an accurate picture of the needs and wants of people in the Borough we can tailor our services to meet the needs of the community.
The Council also has to consult with local people on a number of specific things such as planning applications, plus certain plans and strategies.
Consultation and Engagement Strategy
The Council has a strategy which sets out the principles and standards which it will adhere to in terms of involving local people in the design and delivery of services.
Council Tax Reduction Scheme 2018/19
We are keen to hear your views on proposed changes to our Council Tax Support Scheme that helps working age people on low incomes to pay their Council Tax.
The current scheme is means-tested and a Council Tax discount can be awarded depending on a claimant's household and financial circumstances.
From April, we are proposing to retain the current scheme but offer more support to self-employed people who receive Armed Forces Independence Payment or certain components of the Personal Independence Payment of Disability Living Allowance.
If the proposal is approved, self-employed people who receive these payments could be better off from next April.
Before we take a final decision in December, we are running a short survey which is open from 16 October until 19 November 2017.
To find out more about our proposals, and to have your say, please complete our survey.
If you have any questions about this consultation, please contact Nick Scott, Head of Revenues & Benefits.
There are currently no active consultations.