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Severe Weather Emergency Protocol activated to protect rough sleepers

If you know of anyone sleeping rough then please contact the Council to ask that emergency accommodation is provided. During office hours call 01322 343114. Out of office hours call 0345 634 1212

Click here for more information on our homelessness protocol

Benefits

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Housing Benefit and Council Tax Reduction

  • Housing Benefit

    Everything you need to know about Housing Benefit

  • Council Tax Reduction

    Everything you need to know about Council Tax reduction

  • My online services

    Make a claim, estimate your entitlement, view letters, tell us about a change, repay an overpayment, etc

  • Tell us about a change

    What you need to do when things change

  • Discretionary Payments

    Extra payments to help people on Housing Benefit, Universal Credit and Council Tax Reduction

  • Overpayments

    How they are caused, when you need to repay them and how you repay

  • Welfare Reform and Universal Credit

    Latest information and changes to Housing Benefit and Universal Credit

  • Reporting Fraud

    What Housing Benefit and Council Tax reduction fraud is, and how to report it

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