Name: Complaints about Food Businesses
Description: Complaints about Food Businesses

Complaints about Food Businesses

If you are concerned about a food business in the Borough you can report it to us.

We are able to investigate:

  • Evidence or sighting of pests such as rats, mice or cockroaches in food businesses
  • Poor levels of cleanliness in kitchens, storerooms and food service areas
  • Poor food handling practices
  • Illness associated with food consumed from a Dartford food business

We are unable to deal with:

  • Poor quality service and/or food
  • Overcharging or pricing issues
  • Premises located outside the Borough of Dartford. If you have a complaint about premises in another area, please contact that Local Authority

To make a complaint or bring something to our attention please complete the online food hygiene complaint form.
Alternatively you can phone Dartford Council on 01322 343434 during normal office hours.

Last Updated: 10th May 2021