Name: Environmental Health Out of Hours Service
Description: Environmental Health Out of Hours Service

Environmental Health Out of Hours Service

The Environmental Protection Team operate a limited Out of Hours service on Friday and Saturday evenings (18.00 to 00.00).

During these times we will investigate:

  • Urgent Environmental Health complaints such as alarms, drainage, noise from pubs/ clubs and other significant noise problems
  • Ongoing noise problems from customers who have already contacted Environmental Health

The Out of Hours Service can be contacted on 01322 343434.

Please note this is a free service and you will not be charged for calling us.

Non-Urgent Calls

The Out of Hours Service does not investigate:

  • 1st time complaints about neighbour noise unless it is causing a significant problem at the time of the call.
  • Dog barking
  • Bonfires
  • Industrial plant or machinery

These issues will be investigated as per our normal service response times (i.e. within 7 working days).  If you wish to make a complaint about an non-urgent matter please Report the matter online.

The NoiseApp

You can use the NoiseApp to make a recording of noise nuisance.  Recordings made using the NoiseApp can be listened to by our officers and can help us to assess your complaint.

Full instructions for the noise app can be obtained here.

Last Updated: 25th March 2020