Environmental Health Out of Hours Service
The Environmental Protection Team operate a limited Out of Hours service on Friday and Saturday evenings (18.00 to 00.00).
During these times we will investigate:
- Urgent Environmental Health complaints such as alarms, drainage, noise from pubs/ clubs and other significant noise problems
- Ongoing noise problems from customers who have already contacted Environmental Health
The Out of Hours Service can be contacted on 01322 343434.
Please note this is a free service and you will not be charged for calling us.
The Out of Hours Service does not investigate:
- 1st time complaints about neighbour noise unless it is causing a significant problem at the time of the call.
- Dog barking
- Industrial plant or machinery
These issues will be investigated as per our normal service response times (i.e. within 7 working days). If you wish to make a complaint about an non-urgent matter please Report the matter online.
You can use the NoiseApp to make a recording of noise nuisance. Recordings made using the NoiseApp can be listened to by our officers and can help us to assess your complaint.