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Report a problem

  1. Home
  2. Do it online
  3. Report a problem

Rubbish collection and recycling:

  • Report a problem with the refuse collection service
  • Report a missing or damaged bin/box

Streets and the environment:

  • Fly tipping / illegal dumping / accumulation of rubbish
  • Public litter bin - damaged, needs emptying etc
  • Discarded nitrous oxide canisters (small silver bottles)
  • Graffiti
  • Noise
  • Odour
  • Dust
  • Bonfires
  • Dog related issue - fouling, nuisance, welfare, bins etc)
  • Rats, mice or other pest problems related to a neighbouring property
  • A pest problem in your own property
  • Vandalism
  • Dead animal in a street / garden
  • Food premises hygiene complaint- pubs, cafes, restaurants  shops etc
  • Abandoned vehicle
  • Street name sign damaged or missing
  • Tree / vegetation related problem eg: tree has become dangerous or needs pruning
  • Unauthorised encampment eg: caravans, vehicles, tents - or Check whether we are already dealing with it
  • Anti-social behaviour
  • Road or pavement (Kent county council)
  • Breach of planning permission

Housing services:

  • Request a property repair (Dartford Borough council tenants)
  • Request cleaning of a communal area (Dartford Borough council tenants)
  • Report suspected tenancy fraud
  • Report an empty property
  • Report a suspected HMO (House in multiple occupancy)

Parking:

  • Appeal a parking ticket (PCN)

Council tax and benefits:

  • Let council tax know about a change in Your circumstances
  • Suspected council tax reduction fraud

Other services:

  • Raise a complaint about a licensed taxi or driver
  • General report form
  • Website feedback form
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  • View our Instagram page

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