Noise is part of everyday life and there is an expectation that, from time to time, we will all be disturbed by noise in our environment. We must all be tolerant of noise which occurs from normal everyday activities, that is of limited duration, is caused by poor sound insulation between properties or is from a lawful or permitted activity.
Common types of noise complaint
- Noisy Neighbours
- Loud Music
- Construction Sites
- Bird Scarers
- Industrial Plant
- Licensed Premises
- Commercial Premises
We cannot deal with the following problems:
- Aircraft noise- link to the Civil Aviation Authority
- Noisy children
- Noise from the street
- Rowdy behaviour in public places
- Traffic or train noise
- Noise from laminate flooring
Making a complaint
Where a noise complaint results from a neighbour or business behaving unreasonably, the Environmental Protection Team can investigate and, if a breach of relevant legislation is confirmed take action to resolve the complaint.
We will normally telephone you to talk about the problem. We will then contact the person responsible and may request that you complete diary sheets PDF, 299.75 KB before we begin a formal investigation.
We are unable to investigate anonymous complaints and it is necessary for the source of the noise to have been identified before you contact the Council.
- What action can you take to help resolve a problem?
- Refer a complaint to the Environmental Protection Team