The Charter for Social Housing Residents

Find out what resident involvement is all about and why you should get involved with services

Good Neighbour Thank You Scheme

We’re inviting nominations for the Good Neighbour Thank You Scheme. The scheme recognises and says ‘thank you’ to our tenants who’ve made a positive difference to their neighbours and community.

Annual report and local standards

The Report looks at how the housing service has met the standards set by its regulator and identifies strengths in the service and areas for improvement

What is resident involvement

Find out what resident involvement is all about and why you should get involved with services

The Link - tenants and leaseholders newsletter

Find out what's happening in housing, read features on hot topics and find useful information for Council tenants and leaseholders in 'the Link' newsletter

Dartford Tenants' and Leaseholders' Forum

The Dartford Borough Residents' Forum work on behalf of all Dartford Council tenants and leaseholders to help improve services. Find out more about the work that they do and how to join

Resources

Practical, financial and training resources are available to help support individuals or groups who want to have their say on services and improve their communities

Tenant and Leaseholders Engagement Strategy

Housing Services Engagement Strategy for 2023-2026

Tenant Satisfaction Measures 

Tenant satisfaction measures let tenants see how well their social housing landlord is performing