Report a Problem

Rubbish Collection and Recycling

• Report a problem with the Refuse Collection Service
• Report a Missing or Damaged Bin/Box

Streets and the Environment

Our pest control services have been suspended, until further notice

• Fly Tipping / Illegal Dumping / Accumulation of rubbish
• Public Litter Bin  - damaged, needs emptying etc
• Discarded Nitrous Oxide Canisters (small silver bottles)
• Grafitti
• Noise
• Odour
• Dust
• Bonfires
• Dog Related Issue - fouling, nuisance, welfare, bins etc)
• Vandalism
• Dead Animal in a street / garden
• Food Premises Hygiene  Complaint- pubs, cafes restaurants etc
• Abandoned Vehicle
• Street Name Sign damaged  or missing
• Tree / Vegetation related problem eg: tree has become dangerous or needs pruning
• Unauthorised Encampment eg: caravans, vehicles,  tents - or Check whether we are already dealing with it 
• Anti-Social Behaviour
• Road or Pavement (Kent County Council)
• Breach of Planning Permission

Housing Services

• Request a Property Repair (Dartford Borough Council Tenants)
• Request Cleaning of a Communal Area (Dartford Borough Council Tenants)
• Suspected Tenancy Fraud
• An Empty Property
• Report an HMO (House in Multiple Occupancy)

Parking

• Appeal a Parking Ticket (PCN)

Council Tax and Benefits

• Let Council Tax know about a Change in Your Circumstances
• Suspected Council Tax Support  Fraud

Other Services

• Raise a Complaint About a Licensed Taxi or Driver
• General Report Form
• Website Feedback Form